IMS Policy

QUALITY, ENVIRONMENT AND OHS MANAGEMENT SYSTEMS POLICY

We, as Eurotec Mühendislik Plastikleri Sanayi ve Ticaret A.Ş., intend to contribute to the sustainable development with our Management Systems those we have established in line with vision, mission, principles and values and to be the most respected in the sector.

In accordance with this purpose;

  • To act in compliance with national and international, legal and other requirements,
  • To improve not only the productivity of the integrated management system, but also improve the continuous efficiency,
  • To be Customer driven ensuring continuity of the customer’s expectations and to handle the customer satisfaction effectively,
  • To make continuous investment in the development of employees,
  • To ensure occupational health and safety, and to develop the systems for the prevention of occupational accidents,
  • To use the resources efficiently and respect the environment by reducing the wastes,
  • To protect environment by reducing pollution,
  • To follow technological developments, to make design and development work in the whole process,
  • To be transparent to our stakeholders in our applications,
  • To fulfill applicable conditions.

We hereby undertake to achieve consistent quality with effort and full participation of our staff who are highly motivated and have the determination to success, and to follow the new trends, to produce innovative products.

POLICY OF CUSTOMER SATISFACTION MANAGEMENT SYSTEM

As Eurotec Mühendislik Plastikleri Sanayi ve Ticaret A.Ş., we aim to act in direction of legal requirements with the Customer Satisfaction Management System we have drafted in direction of our vision, mission, principles, and values and to be the most respected in our sector by prioritizing customer satisfaction.

In direction of this purpose; we commit

  • That customers may convey their demands and dissatisfactions easily and they are taken into consideration objectively, justly, carefully, impartially, and privately,
  • They are assessed in a way which shall not violate legal conditions and our company policy,
  • That required improvements and controls are continuously made to prevent repetition of the same dissatisfaction,
  • That we accept finalization of customer dissatisfactions and information of customer within the shortest time as the main principle,
  • That we assess notification process of results to the customer with a customer oriented approach in direction of principles of transparency, accessibility, responsiveness, and accountability,
  • We announce to all employees whether customer conditions are fulfilled by measuring and assessing changing expectations of customer,

and that we shall solve customer demands in a reliable way with the aware efforts and full participation of our employees having high motivation and success tenacity.

POLICY OF INFORMATION SECURITY MANAGEMENT SYSTEM

As Eurotec Mühendislik Plastikleri Sanayi ve Ticaret A.Ş., we aim to become the most prestigious in our sector and to contribute to sustainable development with our Information Security Management System that we formed in accordance with our vision, mission, principles and values.

In line with this objective;
We commit

  • To provide documentation, certification and continuously development of our Information Management System in accordance with ISO 27001 standard,
  • To perform all the requirements of all legal regulations and contracts related to information security,
  • To manage the risks directed to information portfolios systematically and to meet the applicable conditions,
  • To meet all of the security requirements that all the legal regulations, our job, our personnel, our customers and our subcontractors necessitate,
  • To follow the technological developments related to information security and to renew our system and equipment in accordance with these developments,
  • To provide the uninterrupted continuation of our basic and supportive business activities,
  • To protect the information of our employees and all shareholders,
  • To perform the trainings that will develop the technical and behavioural capabilities in order to increase the awareness of information security

And to manage all kind of risks against our information portfolio thanks to the conscious efforts and full participations of our employees, who has high motivation and determination of success.

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